

Secure Aged-Care Marketplace Platform
Auditing, refining, and launching a two-sided marketplace connecting elderly Australians and people with disabilities with trusted care providers
Key Outcomes
Enhanced security
A comprehensive security audit and remediation hardened the platform for a high-trust sector serving vulnerable Australians.
Performance
Infrastructure tuning and AWS best practices improved platform responsiveness and reduced deployment risk through automated CI/CD pipelines.
Scalability
AWS architecture was designed to support future growth across EC2, RDS, S3, SQS, and EventBridge without requiring re-architecture.
The Challenge
Launching with confidence in a high-trust sector
Find a Carer, an Australian two-sided marketplace providing accessible carers for the elderly living at home and people with disabilities, was preparing to launch its 3rd technology iteration.
Before going live, the platform needed assurance that its infrastructure, security, scalability, and code quality met industry and AWS best-practice standards.
Platforms operating in the aged-care sector must meet higher expectations for trust, reliability, and compliance — there was no room for a shaky launch.
Launching without an audit risked security gaps, poor scalability, and loss of trust in a vulnerable user segment.
Our Approach
Consulting-led audit and enablement
The Kipanga Cloud Readiness Protocol
Kipanga provided a combination of consulting, auditing, and hands-on development support to ensure the platform was technically sound and launch-ready.
The engagement covered a full-stack audit of front-end, back-end, and infrastructure components, with detailed recommendations for improvement.
DevOps enablement included designing and implementing a full CI/CD pipeline to support ongoing development velocity.
Full-Stack Audit
Reviewed front-end, back-end, and infrastructure components end-to-end
AWS Review
Assessed EC2, RDS, S3, SQS, and EventBridge against best practices
DevOps Setup
Designed and implemented CI/CD pipelines for automated deployments
Launch Support
Ongoing technical guidance through to production release
The Solution
Audit-driven marketplace launch
Kipanga delivered a detailed audit report with actionable recommendations, then worked alongside the Find A Carer team to implement critical improvements.
The platform enables customers to find care services based on search parameters, book and coordinate with providers, and process payments. A vetting process ensures all service providers are verified and credentials are checked before onboarding.
The CI/CD pipeline enabled automated testing and deployments, dramatically reducing deployment risk and cycle time.
Results
Measurable Business Impact
Technology
Built With
Backend
Database
Infrastructure
DevOps
"Kipanga's audit and AWS expertise gave us the confidence to launch knowing our platform was secure, scalable, and built the right way."

Alex Gelman OAM GAICD
Executive Director & CTO, Find A Carer
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