Find A Carer aged-care marketplace platform
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Find A Carer
Find A CarerHealthcareSME

Secure Aged-Care Marketplace Platform

Auditing, refining, and launching a two-sided marketplace connecting elderly Australians and people with disabilities with trusted care providers

Key Outcomes

01

Enhanced security

A comprehensive security audit and remediation hardened the platform for a high-trust sector serving vulnerable Australians.

02

Performance

Infrastructure tuning and AWS best practices improved platform responsiveness and reduced deployment risk through automated CI/CD pipelines.

03

Scalability

AWS architecture was designed to support future growth across EC2, RDS, S3, SQS, and EventBridge without requiring re-architecture.

The Challenge

Launching with confidence in a high-trust sector

Find a Carer, an Australian two-sided marketplace providing accessible carers for the elderly living at home and people with disabilities, was preparing to launch its 3rd technology iteration.

Before going live, the platform needed assurance that its infrastructure, security, scalability, and code quality met industry and AWS best-practice standards.

Platforms operating in the aged-care sector must meet higher expectations for trust, reliability, and compliance — there was no room for a shaky launch.

Launching without an audit risked security gaps, poor scalability, and loss of trust in a vulnerable user segment.

Our Approach

Consulting-led audit and enablement

The Kipanga Cloud Readiness Protocol

Kipanga provided a combination of consulting, auditing, and hands-on development support to ensure the platform was technically sound and launch-ready.

The engagement covered a full-stack audit of front-end, back-end, and infrastructure components, with detailed recommendations for improvement.

DevOps enablement included designing and implementing a full CI/CD pipeline to support ongoing development velocity.

Phase 01

Full-Stack Audit

Reviewed front-end, back-end, and infrastructure components end-to-end

Phase 02

AWS Review

Assessed EC2, RDS, S3, SQS, and EventBridge against best practices

Phase 03

DevOps Setup

Designed and implemented CI/CD pipelines for automated deployments

Phase 04

Launch Support

Ongoing technical guidance through to production release

The Solution

Audit-driven marketplace launch

Kipanga delivered a detailed audit report with actionable recommendations, then worked alongside the Find A Carer team to implement critical improvements.

The platform enables customers to find care services based on search parameters, book and coordinate with providers, and process payments. A vetting process ensures all service providers are verified and credentials are checked before onboarding.

The CI/CD pipeline enabled automated testing and deployments, dramatically reducing deployment risk and cycle time.

Service provider vetting and onboarding
Search-based service discovery for customers
Booking, coordination, and payment processing
CI/CD pipeline implementation
End-to-end application and infrastructure audit
AWS architecture best-practice review

Results

Measurable Business Impact

Security, performance & scale
3-in-1
Audit & Implementation
Full-stack review
100%
Audit Coverage
Automated deploys
CI/CD
Pipeline Live
Production ready
v3.0
Launched

Technology

Built With

Backend

Node.js
Node.js

Database

PostgreSQL
PostgreSQL

Infrastructure

AWS
AWS

DevOps

GitHub Actions
GitHub Actions

"Kipanga's audit and AWS expertise gave us the confidence to launch knowing our platform was secure, scalable, and built the right way."

Alex Gelman OAM GAICD

Alex Gelman OAM GAICD

Executive Director & CTO, Find A Carer

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